2026 Gartner® Magic Quadrant™ for Unified Communications as a Service

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DIALPAD FOR REAL ESTATE

A home base for team collaboration

One easy app that keeps up with agents, brokers, property managers, and everyone in between.

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Loved by real estate teams big and small

TEAM COMMUNICATIONS

One place where deals come together

Collaborate your way

Hop on a call, start a chat, or join a meeting—it all happens in one agent workspace.

Chat with teams and clients

Keep everyone up the speed with built-in texting and team messaging on any device.

Meet with a click

Make it easier to schedule virtual showings, negotiate deals, and follow up with clients.

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CLIENT COMMUNICATIONS

Ai-powered client engagement

Never miss a call

Manage inbound and outbound calls more efficiently with routing and scheduling.

Buy, sell, and rent faster

Built-in AI sends you automatic transcripts, insights, and action items after every call.

Automate follow-ups

Send appointment reminders with voicemail drop to free up property management teams.

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TRUST & SECURITY

Protect agent, broker, and client data

Communications across Dialpad are always encrypted to meet compliance standards. That means every conversation is secure at every level of your organisation—so you can focus on building client relationships.

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Our compliance certifications & memberships

All on the world’s most reliable platform

Carrier grade

Our global infrastructure keeps your firm up and running, day and night.

Integrations

Dialpad integrates with the apps you use most like Salesforce and Google Workspace.

Analytics

You’ll have perfect visibility into usage and adoption across every team.
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“It’s now easier than ever to get in touch and create a collaborative agent culture.”

RYAN NIGROSENIOR VP OF IT, CF REAL ESTATE SERVICES

Meet our customers

Loved by real estate teams everywhere

CASE STUDY

How RE/MAX stays connected with Dialpad

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The top 34 real estate apps (according to Reddit)

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CASE STUDY

Meet the customer: CF Real Estate

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Free your agents to work from anywhere

Collaborate with your team and connect with clients in one beautiful AI-powered workspace.

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FAQs about real estate office phone systems

Real estate office business phone systems are specifically designed for the demands of modern real estate brokerages. These tend to be either VoIP business phone systems or unified communications platforms, and they let agents make phone calls over the internet. Instead of using legacy hardware connected to the Public Switched Telephone Network, cloud phone systems require zero physical infrastructure.

With VoIP technology, you can access your business phone lines from anywhere, anytime, since these business phone services work over the internet and a softphone app.

For example, Dialpad's desktop and mobile apps work across iOS, Android, PC, and Mac. It isn't just a modern real estate agent phone system—it's a full-fledged unified communications platform that lets you make phone calls, have video meetings, and send SMS/MMS + team messages, all from the intuitively designed app.

The end result: More streamlined communications and better client experiences, thanks to advanced built-in features like automated call flows and call handling features.

With Dialpad, real estate brokerages can consolidate all their team and client communications under one roof.